General Info & Timings

General Info & Timings


Patients / Attendants

  • Visiting Time to meet Patients:
    1. Summer – 5 Pm to 7 pm
    2. Winter – 4 pm to 6 pm
  • Please show attendant pass to enter in the Indoor wards.
  • Only One attendant is allowed with patient. Only female attendant is allowed in female ward and only male
    attendant is allowed in male ward.
  • Children is not allowed to stay/meet with the patient.
  • Kindly ensure Safety of your valuables/ornaments/money/mobile phone Hospital shall not be responsible for any loss.
  • No TIPS please. In case any staff asks for TIPS, please contact in Administration department or SMS on +918375975629

 

Visitors are allowed only from

  • Summer 5 pm to 7 pm daily
  • Winter 4 pm to 6 pm daily
  • On showing visitors passes given to the patient at the time of admission.
  • Children’s below 14 years are not allowed in hospital.

 

Mediclaim Patients – Documents Required For Cashless Processing / Approval

  • Dully Filled and signed pre authorization form of TPA/ Insurance Co.
  • Mediclaim Card issued by of TPA/ Insurance Co.
  • All insurance policy copies (Hospitalization Benefit Policy)
  • Address proof of Patient
  • Doctor perception
  • Investigation reports
  • Previous discharge summary (If Any)
  • In case of new born or minority-ID proof of Parents/Policy Holder

 

In Case of Accidents or Injuries

  • Detailed Narration of incidence by the patient/attendant
  • FIR/MLC Copy (If Any)
  • First Treatment of Consultation paper just after injaury.

 

CGHS Beneficiaries

This hospital provides cashless treatment facility/investigations to CGHS pensioners, etc., with prior permission and to all CGHS beneficiaries, for treatment under emergency.

In case of any assistance/grievance, please contact
Nodal Officers:

  1. Mrs. Madhuri Ahluwalia – Contact No. : +91-11-23972487  ext. 219, 9711726541
  2. Mr. Arun Sharda – Contact No. : +91-11-23972487 ext. 123, +91-9899062401

 

Patient Rights

  • Right to quality care and treatment
  • Right to considerate and respectful care
  • Right to dignity
  • Right to privacy and confidentiality
  • Right to explanation of care
  • Right to decision making
  • Right to explanation of costs
  • Right to informed consent
  • Right to information
  • Right to safe and secure environment
  • Right to register complaint and grievances
  • Right to be free from abuse
  • Right for ethical consideration
  • Right to seek second opinion
  • Right to access their medical record

 

Patient Responsibilities

  • Patient to provide full information to the doctor.
  • Patient to follow the instructions by the doctor.
  • The Patient and or family are responsible to respect the care provider, property and privacy of others and of the hospital.
  • The Patient is responsible for following the rules and regulations. 5. The Patient is responsible for assuring that the financial obligation are full-filled
  • Understand that the hospital is not responsible for the personal property or for valuables kept on the person, unless they are received and stored for the patient by hospital personnel.
  • Not to give medication prescribed for his/her to others.
  • Not to take any medication without knowledge of doctor & health care professionals.